Sheencast help and documentation
The same documentation that ships inside the product, readable before you sign up. 13 topics covering pairing, content, scheduling, offline behavior, webhooks and billing.
Pairing a screen
Pair a TV, stick or computer that has a web browser. Four steps, one pairing code, no install.
Unpairing a screen
Three ways to release a device, from a keyboard shortcut to a last-resort command in the browser console.
Uploading content
Images, video, PDFs and embeds: what each route does, and where deleted content goes.
Content requirements
What the platform accepts and refuses, and the sizing, sound and caption behavior that decides how content looks on a real screen.
Playlists and schedules
How playlists and schedules differ, and exactly which one wins when two overlap.
Multi-screen sync
What screens in a group share today, and where frame-locked video walls stand.
Team and roles
Admin, Editor and Viewer: what each can do, and what the audit log records.
Webhooks
Event types, the signed payload, and the retry behavior, including the fact that a 4xx is retried exactly like a 5xx.
API keys
Read-only keys, shown once, with their own rate limit and scopes.
Billing and quotas
What each plan limits, when a limit is enforced, and how upgrades propagate.
Offline behavior
What a screen does when the network drops, and what happens when it comes back.
Troubleshooting
Every error code a screen can show, and what to do about each one.
API quickstart
Two curl commands that prove an API key works: list your screens, then pull 30 days of downtime per screen.
Setting up a TV for the first time? The device setup guides cover each platform, including Roku, VIZIO and Apple TV, which can't run a browser at all.