Wait Time Display template

Clinics, urgent care centers, service desks, restaurants

The template running live, rendered the way your screens render it.

A published wait, with the venue, the desk or department, a clock and the current figure. Eighteen fields. Publishing a wait is one of the few things that reliably lowers complaints even when the wait itself does not change, because the grievance is usually the uncertainty rather than the twenty minutes. Update it from a phone as the line moves; pair with Now Serving where there are ticket numbers to call. Round the figure up rather than down. A twenty-minute wait quoted as fifteen creates a complaint at minute sixteen; quoted as twenty-five it creates a small piece of goodwill at minute twenty.

Featured on Waiting room screens and Gym and studio screens.

What you can change

18 editable fields, all set in Sheencast.

Editable fields and their sample values
FieldDefault
Venue NameRiverbend Urgent Care
Desk or DepartmentWalk-In Clinic
Clock CaptionTime Now
Clock Format (one of: 12h, 24h)12h
Wait HeadingCurrent Wait
Wait Time (you type this)25
Wait Unitminutes
Status Color (one of: low, moderate, high)moderate
Status LineSteady — walk-ins are being seen in order of arrival
Detail 1–3: heading, valueDetail 1: Now Serving · B-214
Footer Note (longer text)Wait times are an estimate posted by our front desk and may change. Please tell a member of staff if your condition changes.
Colors (2)#0e1621 Background #ffb703 Accent

Built at 1920×1080 and scaled to fit, so 1080p and 4K screens both show it edge to edge.

The same board, in 2 other styles

Same content, different design. Each style is its own template.

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